The key to car-sharing success is returning on time. Returning late will impact others who have a reservation right afterwards - however, we understand that plans change, and traffic can be unavoidable.
If you know you’re going to be late, try extending your booking before the end of your reserved time. If another member has booked the vehicle after you, you will be unable to extend the reservation and the vehicle will need to be returned to the same EVie station.
If there’s no reservation immediately after yours, you can extend your reservation without a problem.
If your extension or late return delays another booking, a minimum late fee of £35.00 per hour plus the hourly rate will apply.