I have a problem with the App, what should I do? 10 May 2021 16:29 Firstly, try quitting the app and re-opening it. Any active booking/ride will not be lost and will appear when you reopen the app. If this still doesn't fix the problem - call Support on 01534 510462 Related articles How do I start my trip? How do I extend my booking? What should I do in the event of an accident? The vehicle is/was dirty when I started my booking Where can I leave the vehicle?